EditWhat is the URL for the ordering web site?
To enter the ordering web site either go to
www.minedu.govt.nz/goto/tela, and click on the 'TELA Ordering Site' link or go to
http://order.tela.co.nz.
EditHow do I log in to the ordering web site?
When you enter the TELA Ordering Site you will be asked to log in.
If you do not know your school's user name and password, please contact the TELA Helpdesk
(Contacts). You may need to answer a couple of security questions in order to obtain your login details.
When you have entered your correct user name and password, you will enter the home page for the ordering web site.
When you are in the ordering web site you can log out at any time by clicking the 'Log Out' button at the top of the page.
EditThe TELA Ordering Web Site Home Page
Ordering Web Site Home Page
Select the scheme you wish to order products through.
You will then be taken to that scheme's home page.
Important notices for schools that may apply to more than one scheme are displayed in the green 'Important Notices' bar on the right of the screen.
EditSchool Entitlements
In the top right hand corner of the page you will see your school’s entitlements. This is split in to two sections, one for TELA laptops for teachers and one for Leadspace laptops for principals.
The number of new subsidised laptops your school is eligible to order is displayed under the ‘New’ column. This entitlement is in addition to any subsidised laptops your school may already have.
The number of subsidised laptops which are coming to the end of lease and are eligible to be replaced with new subsidised laptops is displayed under the ‘Replacement’ column for each scheme.
Whenever you add subsidised laptops for eligible staff to an order in the TELA or Leadspace schemes this is drawn from your school’s entitlement.
EditScheme Home Page
ScreenShot
Here you will find a list of categories for the products available under the scheme. Select a category option to view a product list of all products that fit in to that category - for example in the TELA Scheme click 'Specialist Laptops' to view a list of all specialist laptops.
To view all products available in the scheme click 'or view all items'.
If you wish to go back to the Ordering Web Site Home Page click the 'Back' button.
Important notices that are relevant to the scheme for schools are displayed in the green 'Important Notices' bar on the right of the screen.
EditHow can I edit or submit incomplete orders or confirm delivery of an order?
To view orders that are incomplete or that you have previously placed under the scheme, click the 'Order History' link near the top left hand corner of the page. This will take you to the 'Your Orders' page (
Your Orders page details).
EditProduct List Page
Product List
A brief description, image and pricing information for each of the products is displayed in the product list.
For more information about a product or to order the product, click the product's image or click the 'Order/Information' link adjacent to the product. A new page will load with the item's details displayed.
To go back to the Scheme Home Page, click the 'Back' button on your browser.
EditFilter by Product Type
You can filter the list of products displayed on the Product List by selecting a category from the 'I want to see' drop down box. For example if you wish to view only 'Apple' brand products, select 'Apple' from the 'I want to see' box.
EditItems Details Page
Item Details
Full information about the product including a larger image, rating information (if available) and pricing is displayed on the Item Details page.
Lease rates listed are based on three years leased to return with payments made quarterly and paid in arrears. All prices include GST unless otherwise stated.
Depending on the product and scheme you are ordering from you may see one or more of the following payment options:
Eligible Lease /Qtr
This is the lease rate for TELA laptops for staff that are eligible for the Ministry of Education TELA lease subsidy.
Lease /Qtr
This is the unsubsidised lease rate for ineligible teachers.
Or a 'Purchase' price
This is for items that can be purchased outright.
To order the product, tick the tick box adjacent to your preferred payment method and enter the quantity you want in the adjacent text box, then click the 'Add to Order' link. The products you have ordered will be added to the green 'Your Order' box on the right hand side of your screen.
To go back to the Product List page to view and order other products, hit the 'Back' button on your browser.
To change your order or remove items from the order, click the 'Edit Order' link in the 'Your Order' box or on the Confirm Order page. This will take you to the 'Edit Order' page.
To confirm your order if you have finished ordering items, click the 'Confirm Order' link at the top of the page.
EditEdit Order Page
Edit Order Page - Allocate Laptops
On the Edit Order page each item on the order is listed on its own line with the cost listed.
You can do the following on the Edit Order page:
- Enter a Personal Reference Number (optional, not required).
- You can delete items from the order by clicking the 'delete' link adjacent to a item on the list.
- You can clear all items from the order and restart the ordering process by clicking the 'Clear Order' link.
- If you have ordered more subsidised TELA laptops than your school is entitled to because you have newly eligible teachers then enter the names of these teachers in the 'User' text boxes adjacent to the laptops you have ordered for them.
Click the 'Save Changes' button to save any changes you have made to the order.
Click the '> Order Items' link at the top left hand corner of the page if you would like to browse for and add other items to your order.
Click the 'Confirm Order' link to go to the 'Confirm Order' page.
EditConfirm Order Page
Confirm Order Page
The Confirm Order page displays a summary of all products on your order and the quantity you have ordered of each.
Under the 'Order Details' heading, please enter the contact details of the person who should be contacted by the scheme to check delivery progress and who is authorised to confirm the order if required.
To edit the order, click the 'Edit Order' link near the top of the page. This will take you to the 'Edit Order' page (
Edit Order details).
To confirm the order, click the 'Confirm Order' link. This will take you to the 'Print Documents & Submit' page. Please note: You cannot change your order after confirmation.
EditWhat do I do if I am ordering new TELA laptops to replace TELA laptops on expiring leases?
If you are replacing end of lease laptops, please read the following article:
Replacing End of Lease Laptops article.
EditWhat happens if I have ordered more laptops than the site says I am eligible for?
Confirm Order Page
If you are ordering TELA laptops and you see this message on the Confirm Order page:
"The number of subsidised laptops on your order is over your school's entitlement, please ensure all laptops over your school's entitlement are allocated to eligible teachers. To allocate laptops please click on the 'Edit Order' link above." this means you have ordered more subsidised laptops than your school is recorded as being entitled to. If you see this message and you believe you have staff who are eligible to receive subsidised laptops (including new staff and newly eligible staff), or if you need to reduce the number of subsidised laptops you have ordered click the 'Edit Order' link. This will take you to the 'Edit Order' page (
Edit Order details).
EditPrint Documents & Submit page
When you click the 'Confirm Order' button on the 'Confirm Order' page you will be taken to the 'Print Documents & Submit' page. This is the final stage of the online ordering process.
EditIf there are no documents required for the order:
Print Documents & Submit Page - no Leased Items
If none of the items on your order are leased or ordered through the TELA or Leadspace scheme and no documents are displayed on this page, click the 'Submit Order' button. Your order will be processed and invoiced.
EditIf there are documents that need to be submitted to complete the order:
Print Documents & Submit Page
If you are leasing items on the order or placing an order for TELA or Leadspace laptops, you will be presented with a list of documents to open, print, complete and submit to their respective approvers.
To open a document, click the document link and when prompted download and open the document on your computer.
 File Download Dialogue Box |
The following documents may be listed, depending on what type of order you have placed.
Lease Agreement (for leased items)
This needs to be printed, signed and delivered to the finance company following the instructions provided.
Application Statement (for TELA and Leadspace orders)
This document has two parts - a cover page with checklist outlining what you need to do with each of the documents on the 'Print Documents' page and an Application Statement that needs to be printed, signed and faxed to the Ministry of Education TELA Scheme Administrators
(Contacts).
Master Rental Agreement (for schools that do not already a Master Rental Agreement with the finance company)
This needs to be completed and submitted as instructed to the finance company. A Master Rental Agreement needs to be in place before the school can lease items through the scheme.
Direct Debit Authority (for schools that do not have a direct debit facility established with the finance company)
This is displayed for schools that do not have a direct debit facility established with the finance company for lease payments. If you wish to use an alternative payment method, please contact the finance company
(Contacts).
EditWhen can I submit the order?
As you open each document it is removed from the 'Print Documents & Submit' page. When you have opened all of the required documents you can click the 'Submit Order' button. This will submit the order for approval by the Ministry and finance company. You will need to ensure all documents are printed, completed and signed by the appropriate signatories and submitted for approval as soon as possible. Please ensure each document is sent to the correct party using the correct delivery procedure for that document.
Your order cannot be approved until the finance company and the Ministry each receive and approve their respective completed documents.
If at a later date you need to reprint any of the documents required for an order you can do this by accessing the order through your school's 'Order History'.
EditOrder History
To access your order history for any scheme, click the 'Order History' link near the top left hand corner of the page. This link is only visible on the ordering web site when you have logged in to one of the schemes.
EditYour Orders page
Your Orders list
When you click on the Order History link you will be taken to a list of orders that your school has placed under the scheme. This is the 'Your Orders' page.
Confirm delivery or view old orders
To view details or to confirm that your school has received delivery of an order, click the 'View' link adjacent to that order. You will be taken to the 'Order Summary' page for that order.
Edit or submit an incomplete order
To edit a current order, click the 'Edit' link adjacent to the order. This will take you to the 'Edit Order' page for that order (
Edit Order page details). Note you are unable to edit any order that has been confirmed.
EditOrder Summary page
Order Summary and Order Documents Page
There are three main sections on the Order Summary Page / Order Documents page:
Order Summary
This is a summary of the items on the order.
Order Documents
This is a list of links to any documents that you need to print, complete and send to their respective parties for the order to be approved.
Confirm Shipped Order
Click the link under this section when the order has been delivered to your school to confirm delivery of the order.