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Table of Contents [Hide/Show] Scheme Providers    TELA Helpdesk (Invo)    Equico (Finance Provider)    ICT Helpdesk    Ministry of Education TELA Administrators Hardware Manufacturers    Renaissance Education Division (Apple)    HP New Zealand    Toshiba New Zealand Scheme Web Sites     www.minedu.govt.nz/goto/tela     www.minedu.govt.nz/goto/principals     www.minedu.govt.nz/goto/dataprojectors     www.order.tela.co.nz     www.service.tela.co.nz     eol.equico.co.nz

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Scheme Providers

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TELA Helpdesk (Invo)

Contact for: General queries on ordering, distribution, indemnity and warranty service.
Contact information:
0800 438 468
tela@invo.co.nz
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Equico (Finance Provider)

Contact for: Queries on leasing, end of lease arrangements and end of lease purchasing.
Contact information:
0800 378 426
tela@equico.co.nz
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ICT Helpdesk

Contact for: Queries over software, technical issues and ICT policy advice. You will need to provide your name, MoE school number and school name. This support service is free to schools.
Contact information:
0800 22 55 42
callict@tki.org.nz
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Ministry of Education TELA Administrators

Contact for: Queries over scheme management.
Project Officer:
04 463 7775
Senior Project Advisor
04 463 8756
Ministry TELA Scheme E-mail Address:
info.tela@minedu.govt.nz Edit

Hardware Manufacturers

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Renaissance Education Division (Apple)

Contact for: Trial machines and accessories.
Contact information:
Renaissance Apple TELA Laptop Web Site
Phone: 0800 733 725
E-mail: tela@apple.co.nz Edit

HP New Zealand

Contact for: Trial machines and accessories.
Contact information:
HP TELA Laptop Information Web Site
Phone: 0800 HP TELA (0800 478352)
E-mail: nzeducation@hp.com Edit

Toshiba New Zealand

Contact for: Trial machines and accessories.
Contact information:
Toshiba TELA Laptop Information Web Site
Phone: 0800 4 TOSHIBA (0800 486 744)
E-mail: tela@toshiba-tap.com Edit

Scheme Web Sites

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www.minedu.govt.nz/goto/tela

Go to for: Laptops for Teachers Scheme information. Edit

www.minedu.govt.nz/goto/principals

Go to for: Laptops for Principals Scheme information. Edit

www.minedu.govt.nz/goto/dataprojectors

Go to for: Classroom Projectors Scheme information.
Contact for assistance for Ministry Web Sites:
Project Officer:
04 463 7775
info.tela@minedu.govt.nz Edit

www.order.tela.co.nz

Go to for: Laptop and projector ordering.
Contact for assistance:
0800 438 468
tela@invo.co.nz
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www.service.tela.co.nz

Go to for: Warranty and Indemnity service requests.
Contact for assistance:
0800 438 468
indemnity@tela.co.nz
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eol.equico.co.nz

Go to for: End of lease completion.
Contact for assistance:
0800 378 426
tela@equico.co.nz